Terms of service

 

Welcome to Longevity Health Supplements (the “Company”). These Terms of Service ("Terms") govern your use of the website located at www.longevityhealthsupplements.com (the “Site”), as well as any associated services or features. By accessing or using the Site, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein (collectively, the "Policies"). If you do not agree with any of these Terms, please refrain from using the Site. 

 

1. Use of the Site 

The Site is intended for individuals who are 18 years or older and can form legally binding contracts. By using the Site, you confirm that you meet these eligibility requirements. Users outside of New Zealand may access the Site but are responsible for ensuring compliance with their local laws regarding its use and content. Shape 

2. Modifications to Policies and Services 

The Company reserves the right to update, modify, or replace these Terms and any other Policies at any time without prior notice. Changes will be posted on the Site, and the “Effective Date” will be updated accordingly. Continued use of the Site after any changes signifies your acceptance of the revised Terms. Shape 

3. Transactions and Orders 

All products and services listed on the Site are subject to change without notice. While we strive for accuracy, we cannot guarantee that product descriptions, pricing, or availability are error-free. We reserve the right to cancel orders, limit purchase quantities, or refuse service for any reason, including suspected fraud or misuse. 

By placing an order, you represent that: 

  • You are purchasing products for personal use, not resale. 

  • You are authorised to use the payment method provided. 

We will confirm your order via email, but acceptance of your order occurs only when we send the order confirmation. For returns, refunds, and exchanges, refer to our Returns Policy available on the Site. Shape 

4. Payment and Shipping 

Payments must be made at the time of purchase via the methods listed on the Site. Prices are in New Zealand Dollars (NZD) unless otherwise stated. Shipping costs, taxes, and applicable fees are calculated during checkout. Title and risk of loss pass to you upon delivery. Estimated delivery times are not guaranteed, and we are not liable for delays caused by carriers or unforeseen circumstances. 

 

5. Returns and Refunds 

Products purchased from www.longevityhealthsupplements.com may be returned within 30 days of delivery for a refund, subject to our Returns Policy. Items must be unopened, in their original condition, and accompanied by proof of purchase. Refunds are processed within 3-5 business days of receiving the returned product. For return instructions, please contact us at info@longevityhealthsupplements.com. 

 

6. Intellectual Property 

All content on the Site, including text, graphics, logos, images, videos, and software, is the property of the Company or its licensors and is protected by copyright and trademark laws. You may use the content for personal, non-commercial purposes only. Unauthorised reproduction, distribution, or modification is prohibited. Shape 

7. Health Disclaimer 

The information provided on the Site, including any health-related guidance, is for informational purposes only and is not intended as medical advice or a substitute for professional consultation. Statements regarding dietary supplements have not been evaluated by regulatory authorities. Consult your healthcare provider before using any supplements or making lifestyle changes. Shape 

8. User Conduct 

By using the Site, you agree not to: 

  • Engage in unlawful, abusive, or harmful activities. 

  • Submit false or misleading information. 

  • Disrupt or interfere with the Site’s operation or security. 

  • Post or transmit content that is offensive, defamatory, or infringes on the rights of others. 

We reserve the right to remove user-generated content and terminate access for violations of these TermsShape 

9. Limitation of Liability 

The Site and its content are provided “as is” without warranties of any kind. To the fullest extent permitted by law, the Company disclaims liability for any damages arising from your use of the Site, including but not limited to indirect, incidental, or consequential damages.

 

10. Dispute Resolution 

All disputes arising from or related to these Terms will be resolved through binding arbitration in New Zealand, under the rules of the Arbitration Act. By agreeing to arbitration, you waive your right to litigate disputes in court or participate in class actions. 

 

11. Governing Law 

These Terms are governed by the laws of New Zealand, without regard to its conflict of law principles. 

 

12. Contact Information 

For questions or concerns about these Terms or any other Policies, please contact us at: 

  • Email: info@longevityhealthsupplements.com